Privacy Policy
Who we are
MemAero is a sole-trader business operated from Lancaster, Lancashire, UK. We design and manufacture FPV drones. For the purposes of UK data protection law, we are the data controller for personal data collected through this website.
Contact: [email protected]
What data we collect and why
Waitlist signups
When you join the waitlist, we collect your email address and your indicated product interest (which drone, accessories interest). We use this to:
- Send you a confirmation of your waitlist position
- Notify you when production begins or when there is a meaningful update
- Lock in your founders pricing at the point of signup
- Plan production volumes based on aggregate demand signals
Lawful basis: Legitimate interest (pre-contractual engagement) and your consent given by signing up.
Website analytics
We use Google Analytics (GA4) to understand how visitors use the site — which pages they visit, where they come from, and what devices they use. Analytics data is aggregated and we do not use it to identify individuals. Google Analytics sets cookies on your device. See Google's privacy policy for details of how Google processes this data.
Lawful basis: Legitimate interest in understanding website performance.
Contact enquiries
If you email us directly, we collect your email address and the content of your message to respond to your enquiry. We do not add you to any marketing list without your explicit consent.
Lawful basis: Legitimate interest in responding to communications addressed to us.
Who we share your data with
We do not sell your personal data. We may share it with:
- Email service providers — to send transactional and update emails (e.g. Resend or similar). These providers process data on our behalf and under our instruction.
- Supabase — our database host (EU-region). Waitlist data is stored in a Supabase Postgres database.
- Google Analytics — aggregated analytics data as described above.
- Legal obligation — if required by law or regulation.
How long we keep your data
- Waitlist records: Retained until the waitlist closes or you unsubscribe, whichever comes first. After launch, inactive records are deleted within 12 months.
- Analytics data: Retained for 14 months within Google Analytics (default GA4 retention setting).
- Email correspondence: Retained for as long as reasonably necessary for the purpose of the conversation.
Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (the "right to be forgotten")
- Object to processing or withdraw consent at any time
- Request a portable copy of your data
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, email us at [email protected]. We will respond within one month.
To unsubscribe from the waitlist, click the unsubscribe link in any email we send, or contact us directly.
Cookies
This website uses cookies set by Google Analytics for analytics purposes. No marketing or advertising cookies are set. If you use a browser extension that blocks analytics tracking, it will work correctly on this site.
Changes to this policy
We may update this privacy policy from time to time. The "last updated" date at the top of this page will reflect any changes. Material changes will be communicated to waitlist members by email.
Contact
For any data protection queries, email [email protected]. MemAero, Lancaster, Lancashire, UK.